Frequently Asked Questions

  • Can I load data from my previous software?

    Sure! And we can often help with that too. It’s not really on us though, it’s a matter of how friendly your previous program wants to act.

  • Can I use iPhone or Android?

    Yes, Job-Dox is supported on both Android and iOS devices.

  • Do I get access to new features?

    Absolutely! User access includes all current features and any new features we develop for as long as you remain an active Job-Dox user - with no price increase ever.

  • Does it integrate with Quickbooks?

    Yes --it certainly does, but on top of that Job-Dox has a budgeting tool that will let you track your expenses, job-costing, in real time with photo documentation. We can also read the Xactimate PDF to compare your costs to and we have an integration with Quick-Books online.

  • Does it integrate with Xactimate/Xactware?

    Who? Just kidding. We know exactly who they are and our experience has been that they don’t want to play nice. But seriously why would you want to use that software? Have they done you any favors? Do you want someone else controlling your pricing?

    We can do so much in our scoping tools that you might find you don’t even need to pay for Xactimate, and your price list can actually reflect changes that have occurred over the last decade.

  • Do you guys have an offline mode?

    Yes - but what does that mean? We hear this question often and we get it, people want to be able to work where they don’t have signal. The reality is nothing actually gets done without a signal. What do we mean by that? Turn your phone to airplane mode, then try to navigate to your favorite apps. All you can do is see what was loaded last time you opened your app. Nothing new can happen.

    In the case of Job-Dox you can see jobs, load some photos, get directions, but only really on jobs that were already created and opened last time you were connected. You can go down a rabbit hole that you have already dug, but you can’t dig a new one and go down that. In today’s world connectivity is vital. Without it you can’t call, receive the lead, navigate to the job, check your social media, or …… we have some really cool features to help with part of that, but you can’t accomplish much with any program if you're fully offline.

    Software that is based on time sensitive updates to make sure all projects are always up to date.

  • I’ve heard people claim they are saving on overhead can you explain?

    Certainly. There are a couple of things we have seen and learned from the data. The first is that 70% of our users experience saving 15hr/ month on duplicate, redundant or admin type tasks. So teams don’t have to search for file folders or keep up with receipts to bring to the office and complete expense reports. That’s sort of thing. Assuming a $50/hr billable rate per user saving 15hrs a month. 50 x 15 = 750 if 70% are saving that .7 x 750 = $525 in value for time saved per user. We charge less than 10% of that amount. So for every dollar they give us we give 10 back in vale. This doesn’t account for those 15 hours saved pushing your staff into OT.

    Next what we’ve seen in the data is that companies are saving about 2% annually in overhead front the time they signed up to now. That number is substantial in some cases. If you’re generating $3M annually in revenue and typically run 12% overhead cost saving 2% and getting that down to 10% is $60K.

    And so far we haven’t even talked about all the work you’ve done that you completely forget to bill for? The stuff that slips through the cracks with your current processes. We can solve those issues too, and with some of our clients that’s equivalent to $100K/ yr in value.

  • What can I expect to see improve by using Job-Dox?

    You can expect to have a better stream of communication with your clients and staff. You can anticipate less meetings and things slipping through the cracks along with better process flows and documentation.

    Get more done with your current staff so you save time and make more money.

  • What happens if I leave Job-Dox?

    If it’s not a good fit, we just need a 30 day notice for billing. No contracts to worry about.

    In most cases, we have the ability to provide a project report for jobs created in the system. We don’t see any reason to force you to stay if it’s not a benefit for you. Let’s part ways and both be happy about our relationship.

  • What is your pricing?

    $50/user/month with a minimum of 5 users. To get started, there is a one time $1,000 set up fee that covers training, documents, customization, integrations, etc.

  • Will my price go up?

    User access includes all current features and any currently planned new features we develop for as long as you remain an active Job-Dox user - with no price increase ever.

    Prices may not remain at this level for future clients. But hey - you’ll be grandfathered already.

Contact Job-Dox Today!

Don’t waste any more time tracking down emails, contact information and documents. Contact us today to find out how you can start maximizing profits for your company!